FAQ

Q : How can I place an order?

Ordering from SOLVERT is quick and easy. Simply browse our website, select the products you'd like to purchase, and add them to your cart. Once you're ready, proceed to the checkout page and follow the prompts to complete your order. We offer secure payment options and provide fast shipping to ensure that you receive your products in a timely manner. 

You can even order through our WhatsApp and Instagram account

Q: What payment methods do you accept?
 We accept cash on delivery payments and soon will be including Visa, Mastercard.

Q: How long will it take to receive my order?
 We strive to process and ship all orders within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. Delivery times may vary depending on your location, but we aim to deliver your order as quickly as possible.

Q: What if I'm not satisfied with my purchase?
 Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, please contact our customer service team within 30 days of receiving your order. We will be happy to assist you with returns, exchanges, or refunds.

Q: Are your products suitable for all skin types?
 Yes, our products are formulated to be suitable for all skin types. Whether you have dry, oily, or sensitive skin, you can trust that our skincare solutions will work harmoniously with your skin to deliver the desired results.